Training  ›  Change Execution  ›  Change Management for Process Improvement

Change Management for Process Improvement

This training is aimed at managers, project managers and staff who are leading or are involved in an improvement program – e.g. with CMMI or ITIL. After completing the training you will know the key success factors in process improvement and will be able to actively manage and support process improvement initiatives. The training is based on the book "Der Weg zur professionellen IT" by Malte Foegen, Mareike Solbach and Claudia Raak, published by Springer, Oktober 2007.

On-site, 2 days
Trainings in Germany and the EU
From 5.010 EUR

Trainings in Switzerland
From 8.240 CHF

Pricing information is subject to change. All prices are excluding VAT.

This training offer is for a group of up to 15 participants; prices for other group sizes on request.

The real task in improvement initiatives is the "bringing to life" of new methods of work – a task which is often overlooked and almost always under-estimated. This training guides you through the tasks, responsibilities and criteria for success to establish sustained improvements in your organization. The course will describe how you involve the stakeholders and how you should plan and manage the change initiative on the basis of a process model.

The training does not cover any contents of CMMI or ITIL models. The change management topics will be covered independently of any reference model applied.

The individual topics covered:

  • Compelling need and urgency for change
  • Change needs a committed organization
  • Gap analysis
  • Leadership by the management
  • Process improvement is an an organizational development
  • Change project
  • Institutionalization of new methods of work
  • Benefits of change

Prerequisites

There are no prerequisites. It is recommended that the participants ave already attended the Introduction to CMMI or an ITIL Foundation or higher certification.

Results

After this training you will have:

  • Become familiar with process improvement
  • Become familiar with the tasks necessary to establish sustainable changes
  • The knowledge of how to uphold the acceptance of the staff for the new methods of work
  • An awareness of the criteria for the success of change management

Training material

In this course you will receive:

  • A handbook with the presentation slides

 

Portrait
Your Contact Silvia Fischer Trainings Coordination phone: +49 (0) 6151 503349-0 fax: +49 (0) 6151 503349-33
Assets Map of Change The world of successful improvement and change – with a wink of the eye
Assets wibas Improvement and Change Book A useful guide for practical process improvement and organizational change management, written by three of our consultants.