Review the activities, status, and results of the process with higher level management and resolve issues.


The purpose of this generic practice is to provide higher level management with the appropriate visibility into the process.

Higher level management includes those levels of management in the organization above the immediate level of management responsible for the process. In particular, higher level management can include senior management. These reviews are for managers who provide the policy and overall guidance for the process and not for those who perform the direct day-to-day monitoring and controlling of the process. Different managers have different needs for information about the process. These reviews help ensure that informed decisions on the planning and performing of the process can be made. Therefore, these reviews are expected to be both periodic and event driven.

OPF Elaboration

These reviews are typically in the form of a briefing presented to the management steering committee by the process group and the process action teams.


Examples of presentation topics include the following:
  • Status of improvements being developed by process action teams
  • Results of pilots
  • Results of deployments
  • Schedule status for achieving significant milestones (e.g., readiness for an appraisal, progress toward achieving a targeted organizational maturity level or capability level profile)

OPM Elaboration

These reviews are typically in the form of a briefing presented to higher level management by those responsible for performance improvement.


Examples of presentation topics include the following:
  • Improvement areas identified from analysis of current performance compared to business objectives
  • Results of process improvement elicitation and analysis activities
  • Results from validation activities (e.g., pilots) compared to expected benefits
  • Performance data after deployment of improvements
  • Deployment cost, schedule, and risk
  • Risks of not achieving business objectives

REQM Elaboration

Proposed changes to commitments to be made external to the organization are reviewed with higher level management to ensure that all commitments can be accomplished.

RSKM Elaboration

Reviews of the project risk status are held on a periodic and event driven basis, with appropriate levels of management, to provide visibility into the potential for project risk exposure and appropriate corrective action. Typically, these reviews include a summary of the most critical risks, key risk parameters (such as likelihood and consequence of the risks), and the status of risk mitigation efforts.