Corrective actions are managed to closure when the project’s performance or results deviate significantly from the plan.


When the acquirer determines (e.g., through its monitoring of measurement data) that supplier progress does not appear to be sufficient to meet a service level defined in the supplier agreement, then the acquirer initiates and manages corrective action with the supplier.

If the supplier does not comply appropriately with the acquirer’s initiation of corrective action, the acquirer escalates and resolves this issue as a supplier agreement issue.


PMC.SP 2.1 Analyze Issues
Collect and analyze issues and determine corrective actions to address them.
PMC.SP 2.2 Take Corrective Action
Take corrective action on identified issues.
PMC.SP 2.3 Manage Corrective Actions
Manage corrective actions to closure.