Summary

Managing a project or work group using statistical and other quantitative techniques to build an understanding of the performance or predicted performance of processes in comparison to the project’s or work group’s quality and process performance objectives, and identifying corrective action that may need to be taken. (See also “statistical techniques.”) Statistical techniques used in quantitative management include analysis, creation, or use of process performance models; analysis, creation, or use of process performance baselines; use of control charts; analysis of variance, regression analysis; and use of confidence intervals or prediction intervals, sensitivity analysis, simulations, and tests of hypotheses.