Perform activities with the supplier as specified in the supplier agreement.
Typical Work Products
- Supplier progress reports and performance measures
- Supplier review materials and reports
- Action items tracked to closure
- Product and documentation deliveries
1. Monitor supplier progress and performance (e.g., schedule, effort, cost, technical performance) as defined in the supplier agreement.
2. Select, monitor, and analyze processes used by the supplier as defined in the supplier agreement.
Supplier processes that are critical to the success of the project (e.g., due to complexity, due to importance) should be monitored. The selection of processes to monitor should consider the impact of the selection on the supplier.
3. Select and evaluate work products from the supplier as defined in the supplier agreement.
The work products selected for evaluation should include critical products, product components, and work products that provide insight into quality issues as early as possible. In situations of low risk, it may not be necessary to select any work products for evaluation.
4. Conduct reviews with the supplier as specified in the supplier agreement.
Reviews cover both formal and informal reviews and include the following steps:
- Preparing for the review
- Ensuring that relevant stakeholders participate
- Conducting the review
- Identifying, documenting, and tracking all action items to closure
- Preparing and distributing to the relevant stakeholders a summary report of the review
5. Conduct technical reviews with the supplier as defined in the supplier agreement.
- Providing the supplier with visibility into the needs and desires of the project’s customers and end users as appropriate
- Reviewing the supplier’s technical activities and verifying that the supplier’s interpretation and implementation of the requirements are consistent with the project’s interpretation
- Ensuring that technical commitments are being met and that technical issues are communicated and resolved in a timely manner
- Obtaining technical information about the supplier’s products
- Providing appropriate technical information and support to the supplier
6. Conduct management reviews with the supplier as defined in the supplier agreement.
- Reviewing critical dependencies
- Reviewing project risks involving the supplier
- Reviewing schedule and budget
- Reviewing the supplier’s compliance with legal and regulatory requirements
Technical and management reviews can be coordinated and held jointly.
7. Use the results of reviews to improve the supplier’s performance and to establish and nurture long-term relationships with preferred suppliers.
8. Monitor risks involving the supplier and take corrective action as necessary.