Deliver training following the organizational training tactical plan.


Example Work Products

  1. Delivered training course


1. Select those who will receive the training necessary to perform their roles effectively.

Training is intended to impart knowledge and skills to people performing various roles in the organization. Some people already possess the knowledge and skills required to perform well in their designated roles. Training can be waived for these people, but care should be taken that training waivers are not abused.

2. Schedule the training, including any resources, as necessary (e.g., facilities, instructors).

Training should be planned and scheduled. Training is provided that has a direct bearing on work performance expectations. Therefore, optimal training occurs in a timely manner with regard to imminent job performance expectations.


These performance expectations often include the following:
  • Training in the use of specialized tools
  • Training in procedures that are new to the person who will perform them

3. Deliver the training.

If the training is delivered by a person, then appropriate training professionals (e.g., experienced instructors, mentors) should deliver the training. When possible, training is delivered in settings that closely resemble the actual work environment and includes activities to simulate actual work situations. This approach includes integration of tools, methods, and procedures for competency development. Training is tied to work responsibilities so that on-the-job activities or other outside experiences will reinforce the training within a reasonable time after the training was delivered.

4. Track the delivery of training against the plan.