Summary

The purpose of Requirements Development (RD) (CMMI-DEV) is to elicit, analyze, and establish customer, product, and product component requirements.

Description

Introductory Notes

This process area describes three types of requirements: customer requirements, product requirements, and product component requirements. Taken together, these requirements address the needs of relevant stakeholders, including needs pertinent to various product lifecycle phases (e.g., acceptance testing criteria) and product attributes (e.g., responsiveness, safety, reliability, maintainability). Requirements also address constraints caused by the selection of design solutions (e.g., integration of commercial off-the-shelf products, use of a particular architecture pattern). All development projects have requirements. Requirements are the basis for design. The development of requirements includes the following activities:
  • Elicitation, analysis, validation, and communication of customer needs, expectations, and constraints to obtain prioritized customer requirements that constitute an understanding of what will satisfy stakeholders
  • Collection and coordination of stakeholder needs
  • Development of the lifecycle requirements of the product
  • Establishment of the customer functional and quality attribute requirements
  • Establishment of initial product and product component requirements consistent with customer requirements
This process area addresses all customer requirements rather than only product level requirements because the customer can also provide specific design requirements. Customer requirements are further refined into product and product component requirements. In addition to customer requirements, product and product component requirements are derived from the selected design solutions. Throughout the process areas, where the terms “product” and “product component” are used, their intended meanings also encompass services, service systems, and their components. Requirements are identified and refined throughout the phases of the product lifecycle. Design decisions, subsequent corrective actions, and feedback during each phase of the product’s lifecycle are analyzed for impact on derived and allocated requirements. The Requirements Development process area includes three specific goals. The Develop Customer Requirements specific goal addresses defining a set of customer requirements to use in the development of product requirements. The Develop Product Requirements specific goal addresses defining a set of product or product component requirements to use in the design of products and product components. The Analyze and Validate Requirements specific goal addresses the analysis of customer, product, and product component requirements to define, derive, and understand the requirements. The specific practices of the third specific goal are intended to assist the specific practices in the first two specific goals. The processes associated with the Requirements Development process area and processes associated with the Technical Solution process area can interact recursively with one another. Analyses are used to understand, define, and select the requirements at all levels from competing alternatives. These analyses include the following:
  • Analysis of needs and requirements for each product lifecycle phase, including needs of relevant stakeholders, the operational environment, and factors that reflect overall customer and end-user expectations and satisfaction, such as safety, security, and affordability
  • Development of an operational concept
  • Definition of the required functionality and quality attributes
This definition of required functionality and quality attributes describes what the product is to do. (See the definition of “definition of required functionality and quality attributes” in the glossary.) This definition can include descriptions, decompositions, and a partitioning of the functions (or in object oriented analysis what has been referred to as “services” or “methods”) of the product. In addition, the definition specifies design considerations or constraints on how the required functionality will be realized in the product. Quality attributes address such things as product availability; maintainability; modifiability; timeliness, throughput, and responsiveness; reliability; security; and scalability. Some quality attributes will emerge as architecturally significant and thus drive the development of the product architecture. Such analyses occur recursively at successively more detailed layers of a product’s architecture until sufficient detail is available to enable detailed design, acquisition, and testing of the product to proceed. As a result of the analysis of requirements and the operational concept (including functionality, support, maintenance, and disposal), the manufacturing or production concept produces more derived requirements, including consideration of the following:
  • Constraints of various types
  • Technological limitations
  • Cost and cost drivers
  • Time constraints and schedule drivers
  • Risks
  • Consideration of issues implied but not explicitly stated by the customer or end user
  • Factors introduced by the developer’s unique business considerations, regulations, and laws
A hierarchy of logical entities (e.g., functions and subfunctions, object classes and subclasses; processes; other architectural entities) is established through iteration with the evolving operational concept. Requirements are refined, derived, and allocated to these logical entities. Requirements and logical entities are allocated to products, product components, people, or associated processes. In the case of iterative or incremental development, the requirements are also allocated to iterations or increments. Involvement of relevant stakeholders in both requirements development and analysis gives them visibility into the evolution of requirements. This activity continually assures them that the requirements are being properly defined. For product lines, engineering processes (including requirements development) may be applied to at least two levels in the organization. At an organizational or product line level, a “commonality and variation analysis” is performed to help elicit, analyze, and establish core assets for use by projects within the product line. At the project level, these core assets are then used as per the product line production plan as part of the project’s engineering activities.
In Agile environments, customer needs and ideas are iteratively elicited, elaborated, analyzed, and validated. Requirements are documented in forms such as user stories, scenarios, use cases, product backlogs, and the results of iterations (working code in the case of software). Which requirements will be addressed in a given iteration is driven by an assessment of risk and by the priorities associated with what is left on the product backlog. What details of requirements (and other artifacts) to document is driven by the need for coordination (among team members, teams, and later iterations) and the risk of losing what was learned. When the customer is on the team, there can still be a need for separate customer and product documentation to allow multiple solutions to be explored. As the solution emerges, responsibilities for derived requirements are allocated to the appropriate teams. (See “Interpreting CMMI When Using Agile Approaches” in Part I.)

References

Refer to the Requirements Management (REQM) (CMMI-DEV) process area for more information about managing customer and product requirements, obtaining agreement with the requirements provider, obtaining commitments with those implementing the requirements, and maintaining traceability.
Refer to the Technical Solution (TS) (CMMI-DEV) process area for more information about how the outputs of the requirements development processes are used, and the development of alternative solutions and designs used in refining and deriving requirements.
Refer to the Product Integration (PI) (CMMI-DEV) process area for more information about interface requirements and interface management.
Refer to the Verification (VER) (CMMI-DEV) process area for more information about verifying that the resulting product meets the requirements.
Refer to the Validation (VAL) (CMMI-DEV) process area for more information about how the product built will be validated against the customer needs.
Refer to the Risk Management (RSKM) (CMMI-DEV) process area for more information about identifying and managing risks that are related to requirements.
Refer to the Configuration Management (CM) (CMMI-DEV)process area for information about ensuring that key work products are controlled and managed.

Contains

RD.SG 1 Develop Customer Requirements
Stakeholder needs, expectations, constraints, and interfaces are collected and translated into customer requirements.
RD.SG 2 Develop Product Requirements
Customer requirements are refined and elaborated to develop product and product component requirements.
RD.SG 3 Analyze and Validate Requirements
The requirements are analyzed and validated.