Establish and maintain the project’s work environment based on the organization’s work environment standards.
An appropriate work environment for a project comprises an infrastructure of facilities, tools, and equipment that people need to perform their jobs effectively in support of business and project objectives. The work environment and its components are maintained at a level of work environment performance and reliability indicated by organizational work environment standards. As required, the project’s work environment or some of its components can be developed internally or acquired from external sources.
The project’s work environment might encompass environments for product integration, verification, and validation or they might be separate environments.
Example Work Products
- Equipment and tools for the project
- Installation, operation, and maintenance manuals for the project work environment
- User surveys and results
- Usage, performance, and maintenance records
- Support services for the project’s work environment
1. Plan, design, and install a work environment for the project.
The critical aspects of the project work environment are, like any other product, requirements driven. Functionality and quality attributes of the work environment are explored with the same rigor as is done for any other product development project.
- Quality attribute considerations can include timely communication, safety, security, and maintainability.
- Costs can include capital outlays, training, a support structure; disassembly and disposal of existing environments; and the operation and maintenance of the environment.
- Risks can include workflow and project disruptions.
- Office software
- Decision support software
- Project management tools
- Test and evaluation equipment
- Requirements management tools and design tools
- Configuration management tools
- Evaluation tools
- Integration tools
- Automated test tools
2. Provide ongoing maintenance and operational support for the project’s work environment.
Maintenance and support of the work environment can be accomplished either with capabilities found inside the organization or hired from outside the organization.
- Hiring people to perform maintenance and support
- Training people to perform maintenance and support
- Contracting maintenance and support
- Developing expert users for selected tools
3. Maintain the qualification of components of the project’s work environment.
Components include software, databases, hardware, tools, test equipment, and appropriate documentation. Qualification of software includes appropriate certifications. Hardware and test equipment qualification includes calibration and adjustment records and traceability to calibration standards.
4. Periodically review how well the work environment is meeting project needs and supporting collaboration, and take action as appropriate.
- Adding new tools
- Acquiring additional networks, equipment, training, and support