Summary

Evaluate the effects of deployed improvements on quality and process performance using statistical and other quantitative techniques.

Description

Refer to the Measurement and Analysis (MA) (CMMI-SVC) process area for more information about aligning measurement and analysis activities and providing measurement results.


This specific practice can overlap with the Evaluate the Effect of Implemented Actions specific practice in the Causal Analysis and Resolution process area (e.g., when causal analysis and resolution is applied organizationally or across multiple work groups).

Example Work Products



  1. Documented measures of the effects resulting from deployed improvements


Subpractices



1. Measure the results of each improvement as implemented on the target work activities, using the measures defined in the deployment plans.

2. Measure and analyze progress toward achieving the organization’s quality and process performance objectives using statistical and other quantitative techniques and take corrective action as needed.

Refer to the Organizational Process Performance (OPP) (CMMI-SVC) process area for more information about establishing quality and process performance objectives and establishing process performance baselines and models.