Contains

Capacity and Availability Management (CAM) (CMMI-SVC)
The purpose of Capacity and Availability Management (CAM) (CMMI-SVC) is to ensure effective service system performance a…
Causal Analysis and Resolution (CAR) (CMMI-SVC)
The purpose of Causal Analysis and Resolution (CAR) (CMMI-SVC) is to identify causes of selected outcomes and take actio…
Configuration Management (CM) (CMMI-SVC)
The purpose of Configuration Management (CM) (CMMI-SVC) is to establish and maintain the integrity of work products usin…
Decision Analysis and Resolution (DAR) (CMMI-SVC)
The purpose of Decision Analysis and Resolution (DAR) (CMMI-SVC) is to analyze possible decisions using a formal evaluat…
Incident Resolution and Prevention (IRP) (CMMI-SVC)
The purpose of Incident Resolution and Prevention (IRP) (CMMI-SVC) is to ensure timely and effective resolution of servi…
Integrated Work Management (IWM) (CMMI-SVC)
The purpose of Integrated Work Management (IWM) (CMMI-SVC) is to establish and manage the work and the involvement of re…
Measurement and Analysis (MA) (CMMI-SVC)
The purpose of Measurement and Analysis (MA) (CMMI-SVC) is to develop and sustain a measurement capability used to suppo…
Organizational Process Definition (OPD) (CMMI-SVC)
The purpose of Organizational Process Definition (OPD) (CMMI-SVC) is to establish and maintain a usable set of organizat…
Organizational Process Focus (OPF) (CMMI-SVC)
The purpose of Organizational Process Focus (OPF) (CMMI-SVC) is to plan, implement, and deploy organizational process im…
Organizational Performance Management (OPM) (CMMI-SVC)
The purpose of Organizational Performance Management (OPM) (CMMI-SVC) is to proactively manage the organization’s perfor…
Organizational Process Performance (OPP) (CMMI-SVC)
The purpose of Organizational Process Performance (OPP) (CMMI-SVC) (OPP) is to establish and maintain a quantitative und…
Organizational Training (OT) (CMMI-SVC)
The purpose of Organizational Training (OT) (CMMI-SVC) is to develop skills and knowledge of people so they can perform …
Process and Product Quality Assurance (PPQA) (CMMI-SVC)
The purpose of Process and Product Quality Assurance (PPQA) (CMMI-SVC) is to provide staff and management with objective…
Quantitative Work Management (QWM) (CMMI-SVC)
The purpose of Quantitative Work Management (QWM) is to quantitatively manage the work to achieve the established qualit…
Requirements Management (REQM) (CMMI-SVC)
The purpose of Requirements Management (REQM) is to manage requirements of products and product components and to ensure…
Risk Management (RSKM) (CMMI-SVC)
The purpose of Risk Management (RSKM) is to identify potential problems before they occur so that risk handling activiti…
Supplier Agreement Management (SAM) (CMMI-SVC)
The purpose of Supplier Agreement Management (SAM) is to manage the acquisition of products and services from suppliers.
Service Continuity (SCON) (CMMI-SVC)
The purpose of Service Continuity (SCON) is to establish and maintain plans to ensure continuity of services during and …
Service Delivery (SD) (CMMI-SVC)
The purpose of Service Delivery (SD) (CMMI-SVC) is to deliver services in accordance with service agreements.
Service System Development (SSD) (CMMI-SVC)
The purpose of Service System Development (SSD) (CMMI-SVC) is to analyze, design, develop, integrate, verify, and valida…
Service System Transition (SST) (CMMI-SVC)
The purpose of Service System Transition (SST) (CMMI-SVC) is to deploy new or significantly changed service system compo…
Strategic Service Management (STSM) (CMMI-SVC)
The purpose of Strategic Service Management (STSM) (CMMI-SVC) is to establish and maintain standard services in concert …
Work Monitoring and Control (WMC) (CMMI-SVC)
The purpose of Work Monitoring and Control (WMC) is to provide an understanding of the ongoing work so that appropriate …
Work Planning (WP) (CMMI-SVC)
The purpose of Work Planning (WP) is to establish and maintain plans that define work activities.