Summary

Integrate the work plan and other plans that affect the work to describe the defined process for the work.

Description

Refer to the Capacity and Availability Management (CAM) (CMMI-SVC) process area for more information about preparing for capacity and availability management.


Refer to the Incident Resolution and Prevention (IRP) (CMMI-SVC) process area for more information about preparing for incident resolution and prevention.


Refer to the Service Continuity (SCON) (CMMI-SVC) process area for more information about establishing service continuity plans.


Refer to the Organizational Process Definition (OPD) (CMMI-SVC) process area for more information about establishing organizational process assets and, in particular, establishing the organization’s measurement repository.


Refer to the Organizational Process Focus (OPF) (CMMI-SVC) process area for more information about establishing organizational process needs and determining process improvement opportunities.


Refer to the Work Planning (WP) (CMMI-SVC) process area for more information about developing a work plan.


This specific practice extends the specific practices for establishing and maintaining a work plan to address additional planning activities such as incorporating the defined process for the work, coordinating with relevant stakeholders, using organizational process assets, incorporating plans for peer reviews, and establishing objective entry and exit criteria for tasks.

The work plan should include plans for service system development and service delivery as appropriate.

The development of the work plan should account for current and projected needs, objectives, and requirements of the organization, customer, suppliers, and end users as appropriate.

Example Work Products



1. Integrated plans

Subpractices



1. Integrate other plans that affect the work with the work plan.

 

Other plans that affect the work plan can include the following:
  • Quality assurance plans
  • Risk management strategy
  • Verification and validation plans
  • Transition to operations and support plans
  • Communication plans
  • Capacity and availability management strategy
  • Service continuity plan
  • Incident management approach



2. Incorporate into the work plan the definitions of measures and measurement activities for managing the work.

 

Examples of measures that would be incorporated include the following:
  • Organization’s common set of measures
  • Additional work-specific measures


Refer to the Measurement and Analysis (MA) (CMMI-SVC) process area for more information about developing and sustaining a measurement capability used to support management information needs.



3. Identify and analyze product and work group interface risks.

Refer to the Risk Management (RSKM) (CMMI-SVC) process area for more information about identifying and analyzing risks.


 

Examples of product and work group interface risks include the following:
  • Incomplete interface descriptions
  • Unavailability of tools, suppliers, or test equipment
  • Unavailability of COTS components
  • Inadequate or ineffective team interfaces
  • Inadequate product and service interfaces



4. Schedule tasks in a sequence that accounts for critical development and delivery factors and work risks.

 

Examples of factors considered in scheduling include the following:
  • Size and complexity of tasks
  • Needs of the customer and end users
  • Availability of critical resources
  • Availability of key staff



5. Incorporate plans for performing peer reviews on work products of the defined process for the work.

 

SSD Addition
Refer to the Service System Development (SSD) (CMMI-SVC) process area for more information about performing peer reviews.



6. Incorporate the training needed to perform the defined process for the work in the work group's training plans.

This task typically includes negotiating with the organizational training group on the support they will provide.



7. Establish objective entry and exit criteria to authorize the initiation and completion of tasks described in the work breakdown structure (WBS).

Refer to the Work Planning (WP) (CMMI-SVC) process area for more information about estimating the scope of the work.



8. Ensure that the work plan is appropriately compatible with the plans of relevant stakeholders.

Typically the plan and changes to the plan will be reviewed for compatibility.



9. Identify how conflicts will be resolved that arise among relevant stakeholders.