Success Story
Agile strategy and organizational development in middle class
Ein führendes, mittelständisches Unternehmen für Durchfluss- und Füllstandsmesstechnik in der Wasserwirtschaft hat gemeinsam mit wibas eine umfassende Strategie- und Organisationsentwicklung durchgeführt. Ziel war es, die Arbeitsweisen und Organisationsstruktur dynamikrobuster zu gestalten, damit die Innovationskraft gefördert, die Mitarbeiterbeteiligung gestärkt und eine nachhaltigen Veränderungskultur etabliert wird.
Initial situation and challenge for the company
The company has set itself the goal of making its working methods and organizational structure more dynamic and robust for the future in order to be attractive to employees and promote product innovations that focus on the customer. At the same time, changing market needs (more services instead of individual products) require closer cooperation between employees. The existing management structures ensure that decisions are made centrally by individuals, making it difficult to strengthen individual responsibility. In addition, star-shaped communication makes a comprehensive direction more difficult.
Joint action
Im Rahmen der Auftragsklärung wurden die Selbsteinschätzungen bezüglich der Herausforderungen geteilt und gemeinsam mit der Familie und dem Führungsteam der Rahmen für die Veränderung zu einer dynamikrobusten Organisation gestaltet. Auch die Menschen im Unternehmen wurden von uns mit einbezogen, um den Veränderungsprozess vorzubereiten und erste Veränderungsschritte im Alltag umzusetzen.
Steps we have taken in the process:
- Formation of a core team – a team that covers all levels of the organization - from the managing director to the working student.
- Definition of goals and strategic fields of action for the change.
- Legitimate status quo analysis to identify the strengths and weaknesses of the organization.
- Legitimized implementation plan for change and initiation of change team.
- Introduction of a common pace for change, in which changes are planned, implemented and sustainably anchored in the organization.
- Organizing employee events to regularly inform all employees about changes and take them along on the journey.
- Etablierung eines Multiplikatorenteams, bestehend aus jeweils einer Schlüsselperson in jeder Abteilung, um als Dialogpartner in die Belegschaft hinein zu wirken.
Our contribution – impact and positive effects
After about 3 months, an incredible enthusiasm arose within the company. A large majority wanted to be part of this change process and help shape the future of the company;
Ausgehend von einer gemeinsamen Vision und Mission wurde ein interdisziplinäres Strategieteam sowie ein Prozess für die Entwicklung einer Unternehmensstrategie gebildet. Neben der Auflösung der Silostruktur einzelner Abteilungen für eine neue Servicekultur entwickelte sich ebenfalls ein neues Führungsverständnis in einem neuen, crossfunktionalen Führungsteam. Auch die Unternehmenskultur entwickelte sich positiv – weg von einer Kultur der Skepsis, hin zu einer Kultur, die auf Wertschätzung, Transparenz und Offenheit basiert. Nicht zuletzt führte die Etablierung agiler Arbeitsmethoden innerhalb des Unternehmens dazu, innovative Produkte und Services zu entwickeln.
What does our customer recommend to other companies?
- Trust in the process and in your own workforce
- Courage to take the first step
- Shaping the solution and the path to it together – and not "buying in" a ready-made solution from outside
- Start where the organization is right now
The power of change already lies within the workforce. It needs an push to release this energy. The trick is to create a participative approach, voluntary participation and empowerment of employees for the change.
A conclusion from the company
"All in all, we are very happy that we started this process together with wibas. Within three months, we managed to mobilize a large half of the organization from an existing lethargy and get them excited about the change process. We have a new system for our strategy process in the company to develop and implement corporate goals – based on our vision. We have established a new discussion and meeting culture that now needs to be developed further. And we have established agile working methods to develop innovative products and services."
"wibas was part of the change team - with a lot of expertise, passion and personality. This made it very easy for everyone involved to work together with wibas on an equal footing and in a spirit of trust."
- Management
Contact us or make an appointment with one of us. We are Timo Foegen, Yvonne Fischer, Tina Eisoldt, Daniel Votta and Lutz Koch.
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Strategy development at E-T-A
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Your contact person:
Caroline Haußmann
wibas GmbH
Caroline Haußmann
Otto-Hesse-Str. 19B
64293 Darmstadt
+49 6151 503349-0