In the fast-moving and constantly changing business world, it is essential for small and medium-sized enterprises (SMEs) to be able to adapt quickly to new market situations. Customer centricity and the ability to quickly place products and services on the market are not just wishes, but absolute necessities. This requires efficient working methods and digital solutions that reflect this. In this context, the unique partnership between ELIZA, a leading developer of cloud-based quality management solutions, and wibas, a consultancy for the design of customer-centric and delivery-capable organizations, represents a pioneering approach. Together, they offer SMEs a combined solution that not only saves time and resources, but also improves the quality and efficiency of change processes.
Challenges on the way to greater delivery capability
Many SMEs face the major challenge of optimizing their internal structures and processes so that they can react quickly and effectively to external changes. The introduction of new ways of working and the implementation of supporting technologies is often hampered by hurdles such as a lack of coordination between different service providers and a lack of integrated solutions. These problems can significantly slow down progress and delay the achievement of the desired delivery capability.
Solutions through the partnership between ELIZA and wibas
The cooperation between ELIZA and wibas offers an answer here. By combining expertise in working methods with specialized technology solutions, we create a unified approach specifically for SMEs. We see this partnership not just as theoretical support, but as offering practical, technology-based solutions that are specifically designed to make companies more efficient, effective and therefore more able to deliver.
Process optimization with integrated tooling for SMEs
The services of ELIZA and wibas are perfectly aligned to enable a seamless transformation for you and your company.
Step 1: Status quo
First, we start with a thorough survey of the status quo of your business processes. This enables us to understand exactly where your organization stands and which processes can be optimized. Based on this, we work together to develop a clear target picture of the collaboration, which serves as the basis for all further steps.
Step 2: Training and advice
As soon as the target image has been determined, we start with targeted training and consulting to ensure that you and your team acquire the necessary knowledge and skills to implement the new model. In parallel, we customize the processes in the ELIZA software. This customization ensures that the tools fit perfectly with the specific requirements of your organization.
Step 3: Introducing ELIZA
The final step in our integrated service offering is the training and introduction of ELIZA. This is where we teach you and your team how to effectively use the new digital tools to digitize the way you work. These staggered and sequential services interlock and ensure that each step flows seamlessly into the next, making the transition as efficient and impactful as possible for your business.
And you can find out exactly how we put these steps into practice here in our example project.
Example project: Digitalization and agility at AutoInnovate
Initial situation
AutoInnovate, a medium-sized company in the automotive industry, is facing the challenge of shortening its product development cycles and improving internal communication and cooperation between departments. Despite a strong portfolio and dedicated teams, untapped potential lies dormant in outdated, non-integrated processes and systems. Due to the growth of recent years, document management, project overview and quality controls have become inefficient.
Objective
The main goal of ELIZA and wibas is to transform AutoInnovate into a delivery-capable organization by introducing agile methods and digitizing existing processes. A particular focus is on improving product development cycles, employee satisfaction and compliance with required quality standards and regulations.
Introduction of ELIZA and wibas
Dr. Bernhard Bühlmann (ELIZA AG) and the wibas consulting team, led by Sarah Grosch and Mark Kepler, present a strategic plan for digital transformation and implementation. Implementation takes place in several phases:
- Status quo analysis: Together with AutoInnovate, ELIZA and wibas conduct workshops to record the current situation and define objectives. Measures are jointly derived and prioritized.
- Introduction of Kanban in hardware development: AutoInnovate implements ELIZA's Kanban board to visualize and optimize product development processes. wibas coaches the teams in Kanban practices to speed up work cycles and make the teams more autonomous.
- Implementation of the OKR tool "Kompass": AutoInnovate introduces "Kompass" to improve goal setting and tracking. wibas supports the definition of objectives and key results at various levels and helps to implement the procedure for tracking and regularly redefining OKRs.
- Digitization of quality management: AutoInnovate digitizes and optimizes its quality management with the help of ELIZA's document management and reporting module. Compliance with ISO 9001 is made easier and more transparent by transferring all processes and documents to ELIZA.
Results
After one year, AutoInnovate's approach is showing significant improvements:
- Shortening product development cycles: By implementing the Kanban approach, AutoInnovate was able to reduce time-to-market by 25%.
- Increased employee satisfaction: The introduction of OKRs has led to greater transparency and involvement in the company's objectives. Employees feel more identified and motivated with their tasks.
- Improving quality assurance: The digitalization of quality management in ELIZA has simplified compliance with standards and significantly reduced the error rate in production.
- Promoting internal communication and collaboration: Using ELIZA as a central platform significantly improved collaboration and communication between departments.
Conclusion
This description of the change project at AutoInnovate is an example of how the synergy of ELIZA's digital solutions and wibas' expertise can transform companies. The digitalization of processes and the introduction of new methods lead to more efficient workflows, higher employee satisfaction and increased competitiveness through improved delivery capability.
Presentation of the cooperation partner
ELIZA AG
The ELIZA AGheadquartered in the picturesque city of Bern, Switzerland, is at the forefront of digital transformation in the field of quality management. Under the visionary leadership of Dr. Bernhard Bühlmann, ELIZA has established itself as a key player in helping SMEs not only digitize but also optimize their processes. ELIZA offers a wide range of modules and functions specifically designed to simplify and automate quality management processes. With a combination of organization & HR, document management, process management and many other specialized tools, ELIZA enables organizations to make their processes more efficient and achieve their quality goals. Particularly noteworthy are the Kanban board and the OKR tool "Kompass", which support companies in becoming more agile and dynamic.
Your path to greater delivery capability starts with us
Now is the time to set the course for the future of your company and take the first step towards a successful transformation. We at ELIZA and wibas are ready to accompany you on this exciting journey and work with you to turn your vision of an efficient, digitalized and successful organization into reality.
Your personal and free order clarification meeting
Take the opportunity for a free exclusive order clarification meeting with our experts. In this conversation we will:
- Evaluate your specific needs and challenges.
- Demonstrate ways in which the integration of ELIZA's digital tools and wibas' expertise in agility and change can benefit your organization.
- Outline a customized roadmap that will guide you step by step towards achieving your goals.
If you are interested or have any questions, please contact us here.
If you would like to find out more about how our cooperation came about, take a look at here our video interview.
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