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To answer this question, the team enlisted the support of the Product Owner, who provided assistance with his experience and knowledge of the company. In order to define the most important tasks, it was first necessary to determine who the intended customer group was and what was to be offered to them. Thus, the Service Team Vision was created. It is structured similarly to a value proposition.

That means delivering the right product for the customer, or building the right features into the software. It is of no use to the customer to run well in one direction if it is the wrong direction. The challenge of complex environments is that they are subject to constant change.

This has lead to both internal improvements and better business results.As an external consultancy, we supported Product Owners and Agile Coaches in setting up and implementing the process. Internal roles and external consultants worked together as a team: This resulted in the co-creation of a common picture of the results.

Products and services The continuous adaptation of products and services is achieved through close collaboration with customers and the use of agile methods in product development. Iterative processes like Scrum or Kanban allow for testing new features in short cycles and quickly integrating customer feedback into further development.

This controls the time and money that flows into product and service development. This ensures that you orient and focus further development on customer needs. Clear product and service strategies Derived from your corporate strategy and the underlying customer needs, you set up product and service strategies.

All steps required to provide a product or service are viewed as a coherent value stream - from the initial customer inquiry to the delivery of the end product or provision of the service. 7 steps to greater efficiency with value stream mappingFirst of all, you gain a clear overview of your current processes.

Jones: "Lean Thinking: Banish Waste and Create Wealth in Your Corporation", Free Press, 2003 The big pictureLinkswibas Scrum Browser: http://www.scrumbrowser.com/Large Scale Scrum - LeSS: http://qr.wibas.com/less Scaled Agile Framework (SAFe): http://qr.wibas.com/safeSpotify Engineering Culture - part 1: http://qr.wibas.com/spot1Scrum at Scale: http://qr.wibas.com/sscale Patterns for agile teams, units

The Kanban Systems Improvement Training is for:ExecutivesProgram ManagerProject ManagerBusiness analystsScrum Product Owner Scrum Master Kanban Systems Improvement Training remote or in presence We offer our events in two formats: Presence at the wibas training center or remotely. Both formats are interactive live trainings with the usual wibas flair.

Are you using concrete techniques such as User Stories, Sprint Reviews, or Empathy Interviews to prioritize real customer problems in the development of products and services?Do you use methods like Minimum Viable Products to identify and address risks related to customer needs, technical feasibility, economic viability, and sustainability at an early stage?

Limits of a single team: think in larger structures Even if your team is functioning excellently, you may run into limitations - especially as your product scales or the organization grows. In these situations, it is crucial to strengthen cross-team collaboration.